One of former Starbucks employee Sarah Gillane’s customers even sent her a cheque to pay for her removals van when he found out she was moving house. Starbucks sets rules on where exactly we should hold the cup when we hand it to you, and how the shot glasses should stand on the espresso machine drip tray, according to ex-barista Sarah Gillane. Wealthiest Starbucks locations bring the worst customers Even impatient commuters are nicer to handle than spoilt brats. When you order a coffee with one and a HALF packets of Splenda, or demand a certain temperature, yes, we think you’re ridiculous, reveals amateur barista Michelle Licerio 10.
The best of us can serve three customers a minute, says Gillane 11.
If you are among the millions of people who love coffee drinks, teas, and other beverages, imagine the recommendations you’ll be given, the free samples you’ll receive, and the concoctions you’ll be treated to right in your own kitchen. Baristas are upbeat and friendly people, ready with a smile and warm greeting. A barista must have exceptional listening skills—not only to get orders right, but also because of the many customers looking for an empathic person to hear them talk. Along with listening skills, a barista must be a skilled conversationalist, able to make small talk and dialogue with people all day. Baristas are hard-working and industrious…or else they wouldn’t be a barista for very long. Baristas know how to multi-task, often doing many things at the same time—taking orders, making coffee drinks, using the drive-thru headset, mopping up spills, and stocking the pastry case. These individuals are service-oriented, helpful, and eager to please—qualities that would enrich a dating relationship.
Last Monday, 21-year-old barista Coulson Loptmann says he was fired from a downtown Seattle Starbucks where he’d worked for more than a year. So I’m sorry, but I have to terminate you.” She fired him on the spot.
“The coworkers and my manager were actually really great,” he says.
Do you know what will melt your heart faster than a Frappuccino on a hot day?
Starbucks HQ sets upper and lower temperature limits, according to Morgan, and store staff don’t have much leeway.
Bring another jumper if you’re too cold, or go elsewhere. Truthfully, working at Starbucks is "a lot like being in the Hunger Games", says Justin Lindsey.
I'm so happy to have met my soul mate and Starbucks is definitely the reason for him entering my life." 2. We never talked much until one evening when I was closing and it was exceptionally slow.
Loptmann, who says he couldn’t get enough hours to pay his bills and survives partly on his food stamps, explains, “I hadn’t eaten all day and I was on a seven-hour shift.” A coworker had just marked some breakfast sandwiches out of stock, and he figured no one would mind if he grabbed one of the plastic-wrapped sausage sandwiches out of the trash can. According to Loptmann, his manager sat him down a week later and told him she’d found out about the sandwich and contacted HR, “and they consider it stealing, and it’s against policy.
Like most cafes, the coffee giant gets rid of food that has expired; they donate what they can and toss the more perishable items.
One thing we can say with absolute certainty: People in our society LOVE their coffee.
It seems to be the fuel that keeps us chugging along.